Sana user behavior

Source: production MongoDB sanaa_agent. Snapshot 24 Sep 2026, 14:00 Asia/Muscat. Active means a distinct account with a chat session updated in the window.

124Active, last 14 days
319Active, last 30 days
1,814All registered accounts
22Paid subscribers now
How the counts are defined. Every row in users is a registered account. Email-verified is the subset that finished verification. Paid is an active subscription on Starter, Professional, or Developer, excluding 11 internal billing-exempt Developer accounts. Free plan is still an account.
1,354Email verified
459Unverified signups
721Never started a chat
202.6 OMRCompleted Paymob charges

Activity

Daily active users. 24 Sep is a partial day (through 14:00). Source: sessions.updated_at, 25 Aug–24 Sep 2026.

DateActive usersSessions updated
25 Aug44
26 Aug79
27 Aug1322
28 Aug33
29 Aug1014
30 Aug1726
31 Aug3563
1 Sep4153
2 Sep2336
3 Sep2836
4 Sep1927
5 Sep2941
6 Sep2050
7 Sep1419
8 Sep89
9 Sep1119
10 Sep1419
11 Sep1315
12 Sep46
13 Sep2440
14 Sep2039
15 Sep1231
16 Sep2452
17 Sep1930
18 Sep1121
19 Sep817
20 Sep1421
21 Sep919
22 Sep1820
23 Sep1418
24 Sep (partial)45
Window Active users Sessions touched User messages Paid users active
Last 7 days (from 17 Sep)59
Last 14 days (from 10 Sep)1243511,6793 of 22
Last 30 days (from 25 Aug)3197843,3907 of 22
All time1,093 ever chatted3,57422 current

Message counts are user-role messages whose timestamp falls in the window (121 people sent one in 14 days, 309 in 30 days). Session counts for the last 7 days were not split out separately.

New accounts by ISO week

Week 39 is partial through 24 Sep. Source: users.created_at.

ISO week 2026Signups
W3116
W3282
W3382
W3427
W3557
W36188
W37109
W3845
W3929

44 signups in the last 7 days, 162 in 14 days, 425 in 30 days. Peak week was W36 (188 accounts). 1,126 accounts have Google linked.

Accounts and payment

1,779 accounts are on the free plan. 22 are paying. 11 more are internal Developer accounts with billing waived. 2 accounts have no billing status.

PlanActive nowNotes
Free1,779Default allowance
Developer monthly139 of these have no completed Paymob order
Professional monthly4Paid
Starter monthly3Paid
Professional annual2Paid
Developer, billing exempt11Internal, not counted as paid
No billing status2

Paymob history: 242 orders (61 paid, 66 failed, 115 pending). The 61 paid orders come from 17 unique accounts and total 202.604 OMR. Order plan labels: Professional 15, Developer 10, Starter 6, Professional annual 2, unlabeled 28.

Paid users are mostly quiet. Only 7 of the 22 current paid subscribers opened a chat in the last 30 days, and 3 in the last 14 days. Most recent usage is on the free plan.

What people use Sana for

Two signals. Skills are what the agent was asked to follow. Files are what landed in the chat workspace. A chat can match more than one job. 2,255 of 3,574 sessions have an Arabic title (63%).

Users in the last 30 days, by job

A user can appear in more than one row. Matched from the chat title, first message, and workspace file type. 259 of 319 active users matched at least one job; 183 of 784 sessions in the window did not. Source: sessions, 25 Aug–24 Sep 2026. Bar width is share of the largest row (171).

JobUsers
Images and design171
Websites142
Documents113
Research65
Slides42
Code and apps34
Spreadsheets31
Education and training28
Data and dashboards25
Email and CV11

Images and design is the widest match: logos and posters, and also pictures generated inside websites and slide decks.

Skills the agent was told to follow

All-time read_skill calls. Slides first, then documents and websites.

JobSkill callsMain skills
Presentations1,465ppt-structure-design, pptx, ppt-master-playbook
Documents927documents, office-coedit, docx
Websites776static-sites, ui-ux-pro-max, web-prototype
Spreadsheets139xlsx
CVs116cv
Research104scientific-research
Dashboards65dashboard
Mobile apps35mobile-app
Financial analysis25financial-data-analysis

Files produced in chat workspaces

All-time file counts on sessions, not unique users. Source: sessions.workspace_files.

OutputFiles
Images (png, jpg, svg, webp)4,700
Word (docx)1,404
HTML pages851
PDF653
PowerPoint (pptx)516
Excel (xlsx)385

Elsewhere on the platform: 1,916 site deployments still present (341 created in the last 30 days), 106 agents, 46 tasks, 387 knowledge-base documents. Lifetime metering on user records: about 9.39 billion tokens and 10,417 hours of sandbox time.